Contact the Lab
We love talking off‑grid power. Whether you need a custom system recommendation for a specific van build, have a question about our testing methodology, or want to suggest a product for the review queue — our team reads and responds to every message.
Email Us
hello@gridlesslabs.com
Typical response time: under 24 hours on business days.
Testing Facility
GridlessLabs Testing Facility
Austin, TX 78701
United States
Product shipments & returns. Visitors by appointment only.
What Happens When You Reach Out
You write in
Send us your question, product suggestion, or partnership inquiry via email. Be as specific as you can — the more context, the better our answer.
We triage
Your message lands with the relevant team member — engineering for spec questions, editorial for review suggestions, partnerships for collaboration inquiries.
You hear back
We reply within one business day with a substantive answer, not a canned auto‑responder. If your question requires bench testing, we'll let you know the timeline.
No automated chatbots. No ticket numbers. Just humans who care about portable power.